Valentine Hotel Angeles City ("we," "our," or "us") values your privacy and is dedicated to safeguarding your personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
1. Collection of Personal Data
We collect personal information necessary to deliver quality hospitality services, including:
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Personal Identification: Name, contact number, email address, physical address, and nationality.
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Stay Details: Arrival/departure dates, room choices, pet accommodation details, and special service requests.
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Financial Data: Payment details, billing addresses, or transaction records.
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Identification: Government-issued ID numbers collected during check-in for security verification.
2. Purpose of Processing
Collected information is strictly used to:
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Process room reservations, pool access, and guest inquiries.
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Send stay confirmations, check-in instructions, and customer service updates.
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Facilitate billing, billing adjustments, and security records.
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Maintain hotel safety and comply with local governmental regulations.
3. Data Protection & Sharing
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Personal details are stored securely using administrative and technical safeguards against unauthorized access, loss, or misuse.
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We do not sell, trade, or leak your personal data to unauthorized third parties.
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Data is shared only with certified service providers (e.g., booking engines, credit card processing networks) as required to fulfill your stay.
4. Guest Rights & Contact
You have the right to access, update, or request deletion of your personal records from our system. For privacy queries or data access requests, please reach out to our Data Protection Officer
